Friday, September 23, 2011

3 Strategies for Effective Communication

1. I will remember that individuals in a certain group are just that-individual. That each person has their own being in that group. I will remember not to assume that they all are the same.

2. I will continue to learn as much as I can about all groups or cultures of people. I will try to broaden my knowledge on a regular basis. Broadening my knowledge will include reading, studying and researching other ethnicities and cultures, beginning with those I work directly with first.

3. Lastly, but to me most importantly I will and already do use the "Platinum Rule."
I try to treat others that I communicate with the way I would want to be treated if I was in their situation. I remind myself often when working with my families that I could very easily be thrust into their situation. I want to communicate with them on a level they understand and a level that doesn't demean them. I will work on improving my use of the "Platinum Rule."

1 comment:

  1. Susann,
    I think thats a good idea you have about reading to learn more about the different cultures. I'm a reader but tend to read fiction based on familiar things to me. It would be interesting to find out what are popular Latin American novels( in English) or books involving military wives. Novels are cultural artificats and should give some insight.

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